Privacy Policy

Letei Group LLC

Effective Date: Jan 1st, December 2024

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Letei Group LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information: Personal Information:

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data for:

Providing and improving our services

Processing transactions and payments

Communicating with you about your inquiries, appointments, and promotions

Enhancing website functionality and user experience

Ensuring security and fraud prevention

Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying "STOP"

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed immediately.

Help & Support:

Reply "HELP" for assistance or contact us at [email protected]

Customer support is available during regular business hours

SMS Data Protection Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers: Third-party vendors who assist in our operations (e.g., payment processing, SMS aggregators) solely for the purpose of delivering messages you've consented to receive.

Legal Compliance: If required by law or to protect our rights.

Business Transfers: In case of mergers or acquisitions.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including encryption and secure access controls. Despite these measures, no method of transmission over the Internet is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to analyze traffic and improve user experience. You may control cookies through your browser settings.

7. Your Rights & Choices

You have the right to access, update, or delete your personal information, and to opt-out of communications at any time by replying "STOP" or clicking "unsubscribe".

8. Third-Party Links

This privacy policy applies only to information collected by Letei Group LLC

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Letei Group LLC

Phone: +1 678-944-7182

Email: [email protected]

Website: https://go.fidihub.com/registro-ap

By using our website and services, you consent to this Privacy Policy.